Privacy Policy
This Privacy Policy explains how Print Palette processes personal data when visitors use the website, submit inquiries, upload files, request print services, or communicate with us about photo and art printing.
Your Rights
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or an objection to certain uses. Where consent is used, it may be withdrawn for future processing.
How to Make a Request
To make a privacy request, provide enough detail for us to identify the data involved and the action requested. We may ask for additional information before responding if needed to protect the security of the data and the rights of others.
Data Retention
We keep personal data only for as long as needed to handle inquiries, prepare quotations, review files, complete orders, maintain business records, and meet legal obligations. After that, data is deleted, anonymized, or archived in a limited form where retention is required.
Policy Updates
When this policy is updated, the revised version will apply from the date it is posted unless a different effective date is stated. We may also provide a notice on the website or through another reasonable channel when a change is material.
How We Use Data
We use personal data to respond to inquiries, review uploaded files, assess resolution and profile details, prepare size and paper consultations, issue test print quotes, manage approvals, produce printed items, arrange protected packaging and collection or local delivery, process payments, maintain records, secure the website, and meet legal obligations.
Service Providers
We may share personal data with service providers that support website hosting, communications, file handling, payment processing, and delivery or collection coordination. These parties may process data only for the services they provide to us and are expected to handle it appropriately.
Legal Disclosures
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority, or where disclosure is necessary to establish, exercise, or defend legal claims.
Data We Collect
We may collect contact details, inquiry content, uploaded image files, file specifications, order details, delivery or collection preferences, payment-related information, and communications sent to us. We may also process technical data such as device and browser information, log data, and cookie identifiers when the website is used.
How We Collect Data
We receive data when users submit a contact form, send email, upload files, request a quote, approve a test print, or place an order. We also collect limited information through website logs, cookies, and similar technologies, and we may receive operational information from payment or delivery-related service providers.
Cookies We Use
The website may use essential cookies for core functions, preference cookies to remember settings, and analytics or performance cookies to understand site use. Cookies may be session-based or persistent, depending on their purpose and technical design.
Cookie Controls
Users may manage cookies through their browser settings and, where available, through on-site preference tools. Disabling some cookies may affect site functionality, including form handling, session continuity, and basic performance measurement.